Over the last few months, I’ve been in multiple situations where I’m either helping someone else navigate conflict where there’s a lot of personal hurt or have been navigating this myself. Since it’s inevitable to run into this from time to time in the workplace, I’ve outlined some of the things I’m learning that will help make this process a little better. Will it completely remove the conflict? No, but it’ll help you move through it faster, with more clarity, and with less intense anger,...

I've heard that one before and maybe it's something you've said, but here's why that thinking is costing you time. You're in back-to-back meetings. Your inbox is a disaster. Someone you're collaborating with just dropped the ball again, and you have a deadline breathing down your neck. The last thing you think you have time for is to sit quietly and reflect. And yet, self-awareness might be the one thing standing between you and the same fire drill next week. But you push through. You send...

I was talking with a leader in preparation for an engagement with his team to help them navigate the year’s change initiatives and refine their overall strategy when he said, “I want my team to take ownership of vetting out solutions that will help us achieve our change initiatives without stopping at roadblocks or waiting for leadership to take the lead and just following.” When I asked what might be preventing the team from doing this, there was some good realization about a lack of defined...